“Surface Type Filter Device” driver is missing from the Keyboard folder on Device Manager

[bart sokolow]

The keyboard and touchpad do not work.

• The “Surface Type Filter Device” driver is missing from the Keyboard folder on Device Manager
• I have reinstalled windows
• I have cleaned the connections -on the computer and the keyboard
• I unhooked it then then attached it and repeated it…
• I have rebooted it (hard and soft) but nothing seems to work.
• I have also done a system reinstall via the Recovery Image. Still nothing.
• I deleted the keyboard from the Device Manager – it reinstalled again but again without the “Surface Type Filter Device”
• The keyboard is not damaged and was working fine up to yesterday.
• I tried to my keyboard on my friend’s Surface Pro 4 – it worked fine
• His Surface Pro keyboard works – but not attached to my computer
• I attached a USB Keyboard - it works

Seeking Sage advice...is this a software or hardware issue?

 

[sharpuser]

Is it possible to attach the keyboard backwards? I don't have an SP4, so I don't know. But on my SP3 my keyboard stopped working at one point, and I mysteriously fixed it by connecting the keyboard backwards and rebooting. I suspect that triggered Windows to "switch on" a bit of firmware (driver).

 

[bart sokolow]

The keyboard and touchpad do not work.

• The “Surface Type Filter Device” driver is missing from the Keyboard folder on Device Manager
• I have reinstalled windows
• I have cleaned the connections -on the computer and the keyboard
• I unhooked it then then attached it and repeated it…
• I have rebooted it (hard and soft) but nothing seems to work.
• I have also done a system reinstall via the Recovery Image. Still nothing.
• I deleted the keyboard from the Device Manager – it reinstalled again but again without the “Surface Type Filter Device”
• The keyboard is not damaged and was working fine up to yesterday.
• I tried to my keyboard on my friend’s Surface Pro 4 – it worked fine
• His Surface Pro keyboard works – but not attached to my computer
• I attached a USB Keyboard - it works

Seeking Sage advice...is this a software or hardware issue?

creative! I like your out of the box thinking! ..I tried it but still no luck - I appreciate your help!

 

[Petrakoff]

Hi Bart, did you find a solution to this problem?

 

[bart sokolow]

No…,,I’ve tried everything…it’s clearly not a software issue -I even tried my keyboard on another SP4 - it worked -concluded it was a hardware issue- thanks for following up!