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Unable to remove "tablet"..."low batt

mikecox

Member
I can't remove the "tablet" on my SB because of "Tablet Battery is low" and it's "not charging"!

I leave my SB plugged in all the time and I've only had the tablet off once, months ago. Am I SOL or is there anything I can do, short of turning my SB in and paying the $599. replacement fee?
 

Wayne Orwig

Active Member
I would first suspect a poor connection. I would 'wiggle' the keyboard to tablet connection as much as I could and tried to get it to connect better, and hope is charged.
 
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mikecox

mikecox

Member
Thanks for that suggestion.

The tablet has a very tight fit and doesn't "wiggle", but I did push, tug, tug, and even bang but the battery info reports "fully charged" with the tablet indicates "0% and not charging". \\I'm beginning to fear the worse! Fortunately is only the table, which I can live without, if necessary.
 

jnjroach

Administrator
Staff member
It is best to make sure that you run the batteries down below 10% at least once a month. Run the base battery down and then plug it back in...
 
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mikecox

mikecox

Member
It is best to make sure that you run the batteries down below 10% at least once a month. Run the base battery down and then plug it back in...
Thanks, I've always wondered it there was a downside to keeping my SB plugged in all the time. I'll try doing that.
 
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mikecox

mikecox

Member
Have you tried one of the battery monitoring apps to see what it shows about the tablet battery capacity?
No, but I'm using a device that is running Windows, not a phone. I found a listing for a MS app but the download option was greyed out, apparently not compatible with the OS.

What app are you using on your SB?
 

Wayne Orwig

Active Member
No, but I'm using a device that is running Windows, not a phone. I found a listing for a MS app but the download option was greyed out, apparently not compatible with the OS.

What app are you using on your SB?

I have "Battery X" from the store on my SP3 and my SB. But I do not recall if it has info on both batteries in the SB. (I am not near it right now)
But there are a couple of non-store apps that are actually better.

BatteryInfoView - View battery information on laptops / netbooks
 
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mikecox

mikecox

Member
I have "Battery X" from the store on my SP3 and my SB. But I do not recall if it has info on both batteries in the SB. (I am not near it right now)
But there are a couple of non-store apps that are actually better.

BatteryInfoView - View battery information on laptops / netbooks
I would like to DL this utility but I don't want to get a raft of crapwear or get loaded down with browser or email add-ons which seem to be about to happen whenever I click that BIG green "Download Now" button which always seems to lead one down a primrose path of unwanted options. Whatever happened to the straight up download option, with no hidden tricks.
 
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