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Unable to transfer from my mobile via bluetooth

Hi There Experts,

I am facing a strange issue with BT in SP2, i am able to find my mobile in the my devices via connecting to Bluetooth but when i try to send files/pictures from my mobile to the SP2 there is connection error on mobile and nothing gets received, my mobile works with all other devices just having issue with this, can you tell me where i am going wrong or what settings i may have to change to get this working.