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Xiaomi Mi Monitor Resolution


Staff member
Hi there
I have just purchased a Xiaomi Mi Monitor with a 3840x1440 resolution, but I am unable to get this resolution on my Surface Pro 5.
In configuration only appear 3840x2160 or 3440x1440.

Any solution?
Are attaching directly or through a dock/hub? It could be the cable or anything in between the Monitor and Device.

Also, make sure all the updates are complete. While plugged into the monitor do a hard reboot and see if it reports correctly.

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