My machine overheated for the first time today

Discussion in 'Microsoft Surface Pro 3' started by macmee, Dec 26, 2014.

  1. macmee

    macmee Active Member

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    I was installing autodesk, that's all I was doing. The fan was wicked loud. I waited a few minutes and now Windows Modules Install Worker is taking up 22% of my CPU and my fan is loud again - this process always does this.

    I wanted to play The Sims 4 or even Skyrim on my surface today but I'm afraid to now.
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    So the install finished and the fan was doing its job? That's all???
     
  3. macmee

    macmee Active Member

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    And my screen went black and I got a thermometer and the entire device shut off.

    And all I did was install something...
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Autodesk must have one heck of a install program :) might want to alert MS to this so they can tune it down.
    Oh, Autodesk install. Wait1, work1, wait1, ... , ...
     
  5. macmee

    macmee Active Member

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    The problem isn't with autodesk it's with the device's poor cooling capabilities. The fact that you would even suggest otherwise is moronic. Apparently you haven't heard the hundreds of other users with this same problem?
     
  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    See bigger fan... substitute hammer for fan, hit nail with bigger hammer. Doh!
     
  7. macmee

    macmee Active Member

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    On the bright side, this is only the first time I've seen you derail a thread here.

    I'm interested in genuine conversation about overheating, avoiding it, etc etc.
     
  8. VickiFL

    VickiFL Active Member

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    What are your SP3 specs? Is in an i7? I know they are prone to overheating. That's why I decided to stick with the i5.
     
  9. macmee

    macmee Active Member

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    Yeah i7
     
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  10. jnjroach

    jnjroach Administrator Staff Member

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    What does the event log say? Was there additional processing running as well? BTW - SP3 thermal protection did exactly what it was supposed to do to prevent heat damage.
     
  11. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    True, except ideally the cooling management system should have throttled back to prevent the shutdown ... environmental circumstances notwithstanding. i.e. installing fireside while roasting chestnuts may have just been too much. :)
     
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  12. goodintentions

    goodintentions Active Member

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    Am I glad I'm sticking with i5.
     

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