Pen connected but not working HELP!

Discussion in 'Microsoft Surface Pro 3' started by imfromoutrspace, Apr 26, 2018.

  1. imfromoutrspace

    imfromoutrspace New Member

    Apr 26, 2018
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    Hello! I was wondering is someone could help me? My surface pen does not work, it is connected because Bluetooth said it is paired and when I double tap the purple button it goes to notes but I can't write, tap or scroll with the pen! I've tried the steps stated (Restart - Repair pen - even run diagnostics!) Nothing is working so far
    If anyone has any advice that would be really helpful, thank you!

    (Also if this question has been asked sorry!)
    I've just realized it could be the pen tip...I will test that out later
    Last edited: Apr 26, 2018

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