Pen connected but not working HELP!

Discussion in 'Microsoft Surface Pro 3' started by imfromoutrspace, Apr 26, 2018.

  1. imfromoutrspace

    imfromoutrspace New Member

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    My Device:
    SPro3
    Hello! I was wondering is someone could help me? My surface pen does not work, it is connected because Bluetooth said it is paired and when I double tap the purple button it goes to notes but I can't write, tap or scroll with the pen! I've tried the steps stated (Restart - Repair pen - even run diagnostics!) Nothing is working so far
    If anyone has any advice that would be really helpful, thank you!

    (Also if this question has been asked sorry!)
    **Edit
    I've just realized it could be the pen tip...I will test that out later
     
    Last edited: Apr 26, 2018

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