Just in case it's useful, my SurfaceBook 2 stopped charging which was always done via the Surface Dock. I have no idea why this might be, but flashing the firmware (on the Surface Dock) to the latest version resolved the issue and it started charging again.
HOWEVER, a side-effect is that any USB headset that is connected whist the laptop is docked with have intermittent microphone issues. Actual sound playback is fine.
Does anyone know how to reach MS Ireland? I can find their physical address but no email, and I need to direct a formal complaint to them for the EU consumer rights agency to assist me.
Replaced the display and upgraded the SSD in a Book 2 15"