... yes ... I'm being told that I am doing it wrong. The only option now is to factory reset which sounds like I will lose a second day of screwing with this (also no guarantee that it will fix anything). I would think they would want to see the full battery report as it looks really odd but they don't. Here it is if anyone has any thoughts, but my conclusion is that I have an issue in the keyboard with the battery and potentially the nvidia card.
I would think that this might be telling. Capacity drops to 40% (which is max I can get right now) when I noticed the issue at 11 AM yesterday. At 14:24, it shows the "Battery changed" which briefly bumps back up to 100% and then bounces right back to 40%.