Solved 0x80073cf6 in Windows 10 store

[Plantje]

On my Surface 3 I get an 0x80073cf6 error when trying to install the update of the OneDrive app.

I have tried the following:

• wsreset
• sfc /scannow
• Dism /Online /Cleanup-Image /RestoreHealth
  
• net stop wuauserv
  rename c:\windows\SoftwareDistribution softwaredistribution.old
  net start wuauserv
• Shut down Security software and Firewall and try again
• Tried uninstalling it, but it is not possible to uninstall either
• Ran in powershell with administrator rights: Remove-AppxPackage -package microsoft.microsoftskydrive_8wekyb3d8bbwe. Which returns an error 0x80073CFA
• In the app list the app shows as "Unavailable" and I get the aforementioned error message when trying to delete the app.
• Created the folder AUInstallAgent in C:\Windows
• Created the folder “AppReadiness” inside C:\Windows

The app cannot be started either.


Nothing works. Help is appreciated! Last time I had this issue on my dauhter's tablet I had to refresh the whole Windows installation. I hope to prevent that on my own tablet.

 

[sharpuser]

Have you tried merely signing on to Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. ? Do that from the Surface 3 and wait for awhile.

 

[Plantje]

Thanks for your reply. Yes, I have been using Microsoft OneDrive (and Skydrive before that) for years now. It all works perfect; that's not an issue. The issue is just the app. On my daughter's laptop I had this error message with a few other apps. This just happens to be the OneDrive app and I am lucky that it is not happening (yet) with a more important app!

All the "solutions" that I have tried so far were solutions that I've found on other websites after searching the web.

 

[Plantje]

This seems to be an issue that more users are encountering. And Microsoft support is not really helping.
However, in my case I have found a solution.
Check it out