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battery or charger issue?


New Member
charger does not work majority of time. I play with charger plug and 1 time out of 50 times it starts working (light illuminates), but only for a few minutes then stops working with battery only slightly recharged. won't work again.


Well-Known Member
Welcome to the forum

I vote charger. The easy way to tell is to go to a store that sells Surface tablets and test with theirs. Doesn't sound like the battery.

Some people have suggested cleaning the socket and the contacts.


I contacted Microsoft and they sent me a spare charger.
But I also vote for going first to a shop (I didn't think about it back then)


New Member
Having the same problem now, literally sent my device off they found no fault with it, and it's got to be my pissing charger not to friendly on investing £65 on a new one though even though i could get a replacement it's pissing waiting for one! Hate this experience.


Why paying?
If the charger is broken it's covered by warranty. Takes a few days to arrive but Microsoft support sent me a new charger after 5 minute Online Chat because I couldn't charge my Smartphone and Surface at the same time.
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