charger does not work majority of time. I play with charger plug and 1 time out of 50 times it starts working (light illuminates), but only for a few minutes then stops working with battery only slightly recharged. won't work again.
Having the same problem now, literally sent my device off they found no fault with it, and it's got to be my pissing charger not to friendly on investing £65 on a new one though even though i could get a replacement it's pissing waiting for one! Hate this experience.
If the charger is broken it's covered by warranty. Takes a few days to arrive but Microsoft support sent me a new charger after 5 minute Online Chat because I couldn't charge my Smartphone and Surface at the same time.