Bit Locker Recovery Key Surface 2

[toffeepops]

After having the Surface 2 for almost a month it failed to start, giving the usual info that it was running a repair then tried the other option of the Bit Locker Recovery Key, I got a code by email to enter which should give me access to the BLRecovery Key but it didn't. Searching this I have found that lots of people have had the same problem of the Surface 2 failing to start. I am very, very disappointed in this product.

 

[oion]

You should contact official MS support about these sorts of issues (this is not an official MS forum), especially since you have free tech support since it's that new.

 

[TodEdwards]

Hi,

Microsoft recently posted a support article that looks like it matches this issue. Please see Surface 2 prompts you for the BitLocker recovery key when you restart the device for more information.

Thanks!

 

[leeshor]

Essentially a duplicate thread. Closing this. refer to http://www.surfaceforums.net/forum/microsoft-surface-2/6964-bit-locker-recovery-key.html