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Desktop not working after 8.1


Active Member
I installed 8.1 last night, seemed fine.
This am, the entire Desktop is not responding; start button does not show up, no applications will load properly, and IE freezes on startup with an infinite number of open windows.
Rebooting does not help
Do I try a refresh?


Active Member
Does the start screen still work? Does this just happen when you launch the desktop "app"? Are you trying to boot directly to the desktop?


Active Member
Spoke with MS support. I wound up doing a refresh of my Surface. I don't mind losing installed programs because I will be selling this device next week after I get my new SP2. Interestingly, after the refresh, Windows reverted back to 8.0!!!


Active Member
Glad you got it sorted out. Interesting about the refresh going back to 8.0. I suspected that would be the case but didn't want to try it myself. I guess this means that any problems in future mean a several hour recovery as we start at 8 and then have to do the upgrades.
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