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Keyboard connection unreliable


New Member
I purchased the raised key model for better typing control, and at least half the times I try to use it, the Surface doesn't recognize that its there. Have to pull it off and on a few times to get it to actuate.

Is this a hardware failure, or a known bug??


Active Member
I have the touch model and I have sort of have the same issue. When I have the cover folded all the way so I can use it as a tablet, I use the screen KB of course. Then when I fold it to use the touch keyboard and takes a while for the keyboard to be active. Usually I have the settings to switch over. If thats the same issue as you, then yeah, it's annoying, but hope it gets fixed.


Super Moderator
I've read about in an other forum - the user cleaned the contacts, and everything went fine again (alcohol or similar - be careful/on your own risk).
The other option is a defective unit/gyro.