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No Hulu After Last Update?

Sir Face

New Member
I find I can no longer open Hulu after the last update. All I get when I try is "We're Sorry, An Error Occurred (DJ1)". Is anybody else getting this or is it just something with my Surface?
 

GoodBytes

Well-Known Member
I don't have Hulu, but:

If you open Device Manager, does you see any yellow exclamation mark anywhere on any icons?
If you try YouTube, does that work fine?
Have you tried a different web browser, like Firefox? (be sure to install Flash plugin for it)
 

kozak79

Active Member
Are you using Hulu in a browser or the App? If it's the App, try uninstalling the app and reinstalling.
 
OP
S

Sir Face

New Member
I've tried uninstalling and re-installing, that don't work. YouTube videos work fine, but whether I try to open a Hulu video from a browser or from the app, it locks up and gives an error message (PB4-C0262500).
 

kozak79

Active Member
It sounds like Silverlight (microsoft streaming plugin) might be the issue. You may need to uninstall and reinstall siverlight. Hulu uses silverlight to stream.
 
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