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Pen connected but not working HELP!

imfromoutrspace

New Member
Hello! I was wondering is someone could help me? My surface pen does not work, it is connected because Bluetooth said it is paired and when I double tap the purple button it goes to notes but I can't write, tap or scroll with the pen! I've tried the steps stated (Restart - Repair pen - even run diagnostics!) Nothing is working so far
If anyone has any advice that would be really helpful, thank you!

(Also if this question has been asked sorry!)
**Edit
I've just realized it could be the pen tip...I will test that out later
 
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