Slight separation between bezel and glass

[Jordi32]

Dear forum members,

I noticed yesterday that on the top left side of the Surface Pro 3. There also seems to be a slight protrusion of the lighter bezel where it joins the darker bezel (right next to the power volume button).

I can see that there is some dust deposited already between the bezel and the glass in that area.

It is very hard for me to describe. I am attaching a picture so that you can see the area I am talking about, even though you won´t probably see the issue (if it is indeed an issue).

Has anyone else noticed that? Should I be concerned the bezel may with time get more detached from the glass?

Thank you for your input in advance.

Have a nice day!

Best regards,

Jordi

 

[Liam2349]

I'm not seeing it - the area appears to be out of focus.

 

[Jordi32]

Liam, I know. This is the best I could do with my Iphone. I took the picture for you guys to know where to look with your Surface Pro 3´s.

I will take another one .

 

[Jordi32]

This is probably better:

 

[ipaq_101]

MS will swap that out.

 

[Jordi32]

Ipaq, I don´t even know if this is a defect.

 

[Maximus3D]

It could just be a part of manufacturing tolerances as certain materials used in production expands and contracts as the Surface is in use. Small gaps makes sure the device will not crack.

/ Magnus

 

[Liam2349]

This is probably better:

I see - mine is smoother than that. It appears chipped a bit too.

 

[lbtaylor1984]

This isn't a refurb is it?

 

[jimizzle]

I have the same issue only worse: my screen also protrudes at the same location. I replace my first SP3 but the new one has the same issue. I think there is a bad batch. I got mine from Microsoft UK, I wonder if this is a UK only issue?
The fact that the glass bends has got me worried:
http://www.surfaceforums.net/threads/manufacturing-defect-screen-anyone-else.11677/

 

[jimizzle]

This is probably better:

Where did you get yours from? Maybe we can identify the bad batch from the serial numbers.
The issue is clearly a manufacturing defect (however small). Here's a photo of mine:

 

[Jordi32]

Dear Jimizzle,

Thank you for posting your picture. I don´t see exactly what the location of your issue is. Can you please tell me exactly? Is the bezel that is not flush or the screen?

I bought mine at the Microsoft store in San Diego, California.