Still having wifi issues and dropping connectivity

[prcdslnc13]

Im on my 3rd Surface Pro 2 now all with consistent wifi issues. I really like this thing and want to make it work, but like the rest of the world I need a consistent, reliable internet connection. So here are the fixes Ive done and all the relevant info I can think of:

Fixes:
disable selective sleep settings in "advanced power plan"
disable "allow computer to shut this device off when on battery" in network adapter power management
disable ipv6 connections

Info:
Router - Buffalo N300 DD-WRT with latest firmware
wireless security-WPA2
2.4ghz only and N disabled
No MAC filtering or anyhting like that
uninstalled wireless drivers
updated firmware, reloaded firmware
Factory reload

Im at a loss. I dont have these issues with any other device on the network including a Yoga 2 Pro and windows 8 desktop. and a host of other devices and laptops. So whats left?

 

[revmike]

Try a new router.

 

[prcdslnc13]

Thats really not an option. The level of configuration I would have to do to get all my servers and things back to normal, id rather just take the thing back and forget I ever even tried this. The router 6 months old and on the approved list of "these routers work with our stuff" page MS put out.

 

[kozak79]

Well, another option is to get a new router and use it as an extender and use the Surface to connect to it. It sucks to have to get a new router to get WiFi to work, but you don't have to replace your current. Just connect the new router through ethernet. I have a Linksys E3000 and it works great with the Surface Pro 2 using 5Ghz band.

You can always return the new router if you still have this problem, and then return the Surface.

 

[prcdslnc13]

I have a couple old routers I could try that with. I have an old linksys 54g if it doesnt work with that i dont know what it will. Sorry i dont mean to come off crappy. Its just way more work tjen its worth to have to set up a router from scratch for a new toy.

In the mean time does anyone have any other ideas?

 

[benjitek]

My SP2 works perfectly with the router that came with my Verizon Fios service -- guess I should knock on wood ;-)

 

[revmike]

I was originally reluctant to buy the surface because of reported wifi issues such as limited connections, but I bought the surface pro 2 and have never had a problem. My current router is a netgear nighthawk. Before that I used a Linksys 3000, again no problems.

 

[CrippsCorner]

2.4ghz only and N disabled

Here's your problem. The Surface doesn't respond well to 2.4GHz, especially when used with any Bluetooth accessories. You don't need to get a new, dual band router... get an Apple AirPort Express and create a 5GHz Wi-Fi connection with that. That's what I've done and it's ran beautifully since

 

[kozak79]

I can confirm, on 2.4 ghz my connection sucks, switching to 5 ghz made it way faster. This is not just a surface problem. I have a Lenovo that came with a crappy 2.4 wifi card, that I had to replace to a 5 ghz one to make it run.

 

[prcdslnc13]

Ok There we go, an actual reason for needing a new router/access point. If theres fact or data behind it I can buy it, and be willing to put the work in. But trying a new router to try a new router just doesn't cut it for me. I think my router is a single band but Ill have to log into it and check. I appreciate the help guys and feel free to keep dropping ideas, but this sounds like it might be it.

 

[jnjroach]

I'm with the others, 5GHz is the way to go, I get great WiFi on the 5GHz Band and can us e Bluetooth. The Marvell Wireless Card has WiFi and Bluetooth on the same silicon so contention is very high.

 

[be77solo]

I'd have to think router issue as well, not to be repetitive here, but I've also had 3 SP2's for various other hardware problems, but can honestly say that WiFi connectivity has never been an issue in any of the units. I do however, use N on 2.4 ghz and have recently switched the SP2 to connect to the 5ghz band.

This is with a EA4500 router.