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Surface given to me from my last job but I can't login

NDaholic

New Member
I was let go from a job recently, but they let me keep my Surface. Only problem is, I can't login due to passwords. I would really like to save everything I have on here and wipe it clean so I can start out fresh. Please see the attached pics, this is where I'm stuck. Can anyone help me get past this and then let me know how to save/backup all of my files? I really appreciate any help given fellas.
 

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leeshor

Well-Known Member
Welcome to the forum

For privacy reasons I removed one of your images.

What you didn't post is the error you get when you try using the password you used at work.
 

jnjroach

Administrator
Staff member
When you left, if they disabled your User Account, the Windows 10 machine is aware of it....you will most likely need to reset the machine.
 
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