What's new

surface pro 2 keeps rebooting once every 10 minutes or so, even in sleep.

macmee

Active Member
About once every ten minutes my surface reboots itself. I have installed nothing new in weeks. Even if the screen is off it reboots itself. I tried system restoring to November when it was working and it did not fix the issue.

This sucks :(
 

MickeyLittle

Active Member
I guess that you must have got bit by the bad firmware update in December. Good luck with Microsoft support.
 

Rvacha

Member
Congratulations! You're one of the lucky few (3 out of 1000) impacted by the new firmware

Of course I am being sarcastic
 
OP
macmee

macmee

Active Member
Congratulations! You're one of the lucky few (3 out of 1000) impacted by the new firmware

Of course I am being sarcastic
Strange, this never happened to me before even though I've been running the firmware since it came out. I guess ill have to do some research to find out how to remove it.

Also, sometimes in metro apps the keyboard doesn't automatically open. Very annoying and also started occurring to me recently.
 

Ruffles

Active Member
I'm guessing your hitting a blue screen and it's rebooting. Check your startup and recovery options and disable the reboot option. Then, you should be able to see what crashed.
 
OP
macmee

macmee

Active Member
I'm guessing your hitting a blue screen and it's rebooting. Check your startup and recovery options and disable the reboot option. Then, you should be able to see what crashed.
I don't see a blue screen. Is there any way to confirm that I'm running the botched firmware?
 

drolem

Active Member
a) look in the event log to see what's happening -- several things such as the Wi-Fi driver can reboot the SP2
b) do a hard reset
c) I already posted in a different thread how to check the FW versions
d) Windows Update -> View Update History
e) run "pnputil -e" (may want to pipe the result into a text file)
 
Last edited:
Search tags for this page
surface 2 keeps restarting

surface keeps rebooting

surface keeps restarting

surface pro 2 keeps rebooting

surface pro 2 keeps restarting

surface pro 2 reboots
surface pro 3 keeps rebooting
surface pro 3 keeps restarting

surface pro keeps rebooting

surface pro keeps restarting

Members online

Top