ipaq_101
Active Member
Got a brand new swapped out SP3 yesterday, tried the pen for a few minutes and this is what happened to my pen nib, not as bad as the picture, but close enough after using it for a few of minutes:
http://surfaceproartist.com/blog/2014/6/11/suface-pro-3-pen-nib-wear-no-problem-says-microsoft
http://forum.tabletpcreview.com/microsoft/62841-surface-pro-3-pen-nib-issues.html
Called MS Support and they are going to send me a replacement, might take 8-10 business days, the rep said that it might take longer than normal for the order to process, I am guessing they didn't have adequate supply or know about this issues beforehand.
If anyone has any experience with this, please share, I am not sure on how to even remove the nib.
I have seen this happen to all the SP3's in the MS Stores, hopefully they redesign it, clearly there is a lot of discussion about it.
http://surfaceproartist.com/blog/2014/6/11/suface-pro-3-pen-nib-wear-no-problem-says-microsoft
http://forum.tabletpcreview.com/microsoft/62841-surface-pro-3-pen-nib-issues.html
Called MS Support and they are going to send me a replacement, might take 8-10 business days, the rep said that it might take longer than normal for the order to process, I am guessing they didn't have adequate supply or know about this issues beforehand.
If anyone has any experience with this, please share, I am not sure on how to even remove the nib.
I have seen this happen to all the SP3's in the MS Stores, hopefully they redesign it, clearly there is a lot of discussion about it.