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Surface Pro 4 won't stay on

Gstal

New Member
My son's Surface P4 won't stay on at all and warranty just expired : ( Any suggestions vs paying $450 for a refurbished as MS suggests?
 
It starts shutting down? Or does it just go black as if you pull the plug of a desktop? How long does it stay on?
 
So, you get the Surface logo and then it turns black. Anyone who can help Gstal? Should be possible to get it up and running again?
 
I am prompted for the screen pw then once I input it the screen goes black. Keyboard remains lit and light on cord stays on.
 
Last edited:
The PC reset and was taking me through the set up then it went dark (again).. tried it 2 x and same result. Blacked out when trying to pair the pen.
 
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