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Trackpad keeps disappearing....

sharpuser

Super Moderator
Staff member
… forum is barely usable on mobile. There is an ad at the bottom that stays there occupying half the screen. If I start typing the text box for response is not visible.
Glad you had a safe trip for the holidays, and happy to hear that the problem has just about gone away.

Regarding the mobile phone issue, on an iPhone with Edge, there are no ads.
Don't know what phone or mobile browser you are using.
 
bangsters is correct. With Chrome on Android, an ad appears in the lower half the screen below the Forums/What's New/Log In/Register/Search buttons.

Screenshot_20200105-004929_Chrome.jpg
 
OP
B

bangsters

Member
The Ad appears to show on both Edge for Mobile and Chrome. :) I can switch to Desktop mode and it goes away.

So far have not had the issue reoccur. Could it have been the insider updates?
 
OP
B

bangsters

Member
The Ad appears to show on both Edge for Mobile and Chrome. :) I can switch to Desktop mode and it goes away.

So far have not had the issue reoccur. Could it have been the insider updates?
Here is a screenshot on edge browser for note 9

I cannot see the screen while typing this reply lol.
Screenshot_20200114-143922_Edge.jpg
 

sharpuser

Super Moderator
Staff member
Do this:

On your Surface, add Edge Extension “AdBlock” or “AdBlock Plus”.

On an iPhone, Edge will have it active. Maybe it will work this way on your Note 9, too.

Here are two screenshots of my iPhone Edge settings:

33FE0575-227E-4BF4-B2F9-CEB4E02CDCE7.png

33FE0575-227E-4BF4-B2F9-CEB4E02CDCE7.png
31CC44CB-709A-4E85-9F2F-E1C64D6B7F38.png
 

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