What's new

When unplugged, my SP3 often turns off when it should sleep


New Member
You can try either a refresh or a factory reset, if neither of those improves it I would take it to a MS store for a replacement, because that isn't normal.

Jeff Au

Anyone has any update on this issue?

Mine SP3 seems to be exhibiting the same problem. When I pressed the POWER button just now, it Shutdown. It's running on battery. I'll try again later tonite when it's plugged into the dock to see if it's behaving the same way.