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Windows update - cause camera to fail

John Lenz

New Member
System 7 Pro, Domain client

First, I cannot fathom why there are so many Intel, Surface, Realtek updates to the system... on a weekly basis.
I posted earlier about camera fail after upgrade to current build of windows; however, loss of camera function is more pervasive.

I now have a spreadsheet of each applied "driver" specific updates from WSUS. In it I track each update and verify camera operation. Since I started tracking last September, 2020, I have 133 unique updates.

My recovery approach is as follows:

1. Periodic System Image backup (File Backup)​
2. System Restore points before installing update groups.​
This saved me having to return the Surface to MS for replacement. Sometimes, the update caused a non -repairable loss of camera's function.

Currently, these 2 updates broke the camera:
Intel System - 60.19041.2.2768​
Intel System - 60.19041.0.8​
Anyone experience this issue?​
 
Just successfully updated camera to Intel 60.19041.1.3505 and camera is no longer operational. Just posting for info in case anyone else has the same issues. Now doing a system restore point and unapproving the update from Microsoft update services server.
 
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