I got something similar to this but without the crack only a hole on the first surface pro. The source of the problem was the type cover keyboard. A really small grain of sand was impregnated on the right of the mouse pad and closed with the pressure it created a small hole. The dust was still visible when I realized my fault. With the new sp3, I don't use a type cover keyboard I'm still not sure if I'm going to buy it, anyway I'm find it more easy to work with a full keyboard.