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I'm returning my Surface after 2 days :C

OP
O

Ozozuz

Member
I'd say you have a good chance of getting a 'fixed' one either way. From your pictures, you clearly have a defective screen -- I've seen several demo's units in stores, and their screens are all gorgeous.

The return and repurchase option is just a way to be completely sure you're getting another brand-new device as opposed to a refurb, which may not even matter to you -- but being within your 30-day return window, it is an option available to you.

I called this morning about the return and repurchase option and they told me that between the time to get the code of practice, delivery and refound it would take at least three weeks.

Since that the estimated time for the Replacement warranty is around 1 week, I do not know what I should do.
What do you suggest?
 

note3

Member
... I do not know what I should do.
What do you suggest?
I can not give you a recommendation but tell you what I will do if I have to return it (I just ordered a SP3).

I will wait at least 4-6 weeks.
Then I have the chance to get a new device from a different production line with a fewer amount of birth defects.
Also I can listen to the rumors for the SP4 :)
 
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