Can I get back the 5 minutes I just spent reading this thread? J/k. I stopped going to the Crackberry forum even though I'm still a BlackBerry user and avid fan because it was overrun with threads like this and "why I ditched whatever device" where a big argument typically followed. I came here looking for help with my first Surface Pro and found the info I needed. I came here more when I was thinking about getting the SP3 and stayed to get tips on it. Personally I don't care much about why anyone returned their whatever device. To me the forum is a place to discuss, share and learn about Surface, nothing else.