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Surface pen usage

Henk de Vente

New Member
Help, I’ve got a problem. When I want to use my pen in Office 365 Word on my Surface, I first have to select a pen. When done writing (and wanting to scroll or zoom) I first have to unselect pen. Otherwise I apply ink with my fingers. When starting to write again, same procedure. In trying to find a solution I only read that a Surface automatically recognizes a pen. Can anybody help please?


Staff member
@Henk de Vente

Welcome to the forum!

You must help Office cannot determine whether you are using the touch screen with your fingers or the pen. You are describing the correct behavior. Yes, it would be better if software and hardware could distinguish.

I suggest using the trackpad for non-pen operations, or continue as you have been by selecting your mode.