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surface pro 4 laptop speakers crackling when turned off when powered off.

KeithP

New Member
Surface Pro 4 laptop speakers crackling when turned off

Surface Pro 4, which is 9 months old, started making a crackling noise from the speakers particularly when powered off. Had a replacement unit which was returned faulty and am now getting the same problem with the third unit. It does not affect my usage but I am concerned that it may become worse as time goes by and, most likely out of warranty.
Has anyone else had this problem and if so how was it rectified?
 
Last edited:

sharpuser

Administrator
Staff member
@KeithP,
@world_of_payne ,

There is a possibility that the speakers (actually, a component of the speakers providing amplification) is actually clicking due to WiFi interference, from a local router, or router or repeater in the vicinity of your SPro4.

Please try this and report back:
- Change the broadcast channel of your WiFi router
- Test whether your Surface Pro 4 does this from another location (café, etc.).
 
OP
K

KeithP

New Member
@KeithP,
@world_of_payne ,

There is a possibility that the speakers (actually, a component of the speakers providing amplification) is actually clicking due to WiFi interference, from a local router, or router or repeater in the vicinity of your SPro4.

Please try this and report back:
- Change the broadcast channel of your WiFi router
- Test whether your Surface Pro 4 does this from another location (café, etc.).
Many thanks...will try this and get back to you
 
OP
K

KeithP

New Member
Tried many possible solutions to no avail. Now I just turn the volume off before I power off :-(
 

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