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Surface screen somewhat yellow!!

BigAtom

New Member
I have a new Surface Book 2 15" i7 and the screen whites look rather yellow to me, almost as if Night light mode is on but not quite that dark. I was pretty sure this was the case with my Book1 13" when I got it 2 years ago but carried on anyway as I generally had that screen off. The Book2 is somewhat more noticeable so I need to know if it's faulty.

I have the Surface dock hooked up to a 32" Dell UltraSharp UP3216Q all the colours look correct but the Surface Book 2 screen looks like it has a yellow tint to the whole screen (not just when docked). I've tried the windows calibration but still can't quite get the white I'm looking for.

Attached is a photo of both Book1(left) & 2(right) and my Dell. It was taken with my phone so it didn't really pick up the colours very well (probably 20% more yellow that reality) but it does show the difference between the Book1 & 2 compared to the Dell monitor. Also this photo doesn't show that the Book1 is a slight bit yellowish compared to the Dell.

Do I have a faulty screen or a faulty ICC profile (surface-srgb-enanced.icm)
 

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sharpuser

Super Moderator
Staff member
Welcome to the forum, @BigAtom,

Unfortunately, I do indeed believe your Surface Book 2 15" i7 is faulty. I have the same device, and it is bright, white, and spectacular. It is well worth you getting this replaced soon, as you have an excellent device there.
 
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BigAtom

BigAtom

New Member
Thanks. I was hoping it wasn't and just a setting I had forgotten or didn't know about. Oh well back it goes then.
 
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BigAtom

BigAtom

New Member
Ok. New device replacement but same problem right out the box :(
As soon as I booted it up and saw the white 4 square windows logo on the black background I could see it wasn't right. Even my friend said that it looks yellowish without me prompting her so I'm happy to know it's not just me that see's it.
Am I missing something here? Is this a new industry calibration standard setting to stop people getting bad eyesight or something?! Another faulty device dagnamit!!
 

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spinachpie

Member
Same thing with mine. Had two now with the same issue. Have you changed the display settings to reduce the red and green/blue balance? That solved the yellow issue but created random flickering of the device.
 
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BigAtom

BigAtom

New Member
Yes I tried tweaking the colour calibration and loaded a few different profiles but could never get a good enough white :(
So will have to wait for the book 3 I think.
 
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