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Video crashing ever 2-10 minutes


New Member
Just got this for my wife, she loves it, but of course...problems marring the experience :/

So right now every 2-10 minutes the screen just goes all garbled with random pixels and some flashing, just locks and needs a hard reboot.

Does this happen to everyone, or is the hardware defective?

no, obviously you got a defective machine and I would return it immediately for an exchange regardless if it is a pro or RT/2 that doesn't sound/look like normal behavior and what might be happening is your video card might be defective....
Picasa software is a legacy app software, you cannot install it on a S2, only the pro/pro2 you should have done your homework on the S2 before you bought it...