pen does not write but opens OneNote

Discussion in 'Microsoft Surface Book' started by surface_daddy, Apr 30, 2016.

  1. surface_daddy

    surface_daddy New Member

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    as described above, I can open OneNote by clicking on the pen but I can not write, like the pen is not working.

    is maybe the battery empty? does anyone has the same problem?
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Remove the tip of the pen first and put back in, if that doesn't work replace the AAAA Battery
     
  3. surface_daddy

    surface_daddy New Member

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    i removed the top of pen and put in back, nothing changed. i will buy a new battery tomorrow and try it. but the battery led is not blinking (so it should be full).
     
  4. ncameron

    ncameron Member

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    Not 'top', but 'tip'...
     
  5. KBoss

    KBoss New Member

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    try just taking the battery out and putting it back in. Also try a restart of the computer.
     
  6. eholbik

    eholbik New Member

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    I have same problem. About 1.5 month ago-- when it first happened-- all I had to do was open the pen--remove the battery put it back in-- and it reconnected.

    About 2-3 weeks ago-- the problem happened again-- and I have not been able to get it to work. It pairs and the buttons work... but the pen does not write. I replaced 2 batteries-- same problem. I have tried everything.
    I am overseas so I can't exchange the pen.


    I connected a Surface 3 pen with no issue and have been using that in the meantime.....


    This along with the Surface Dock has been my biggest frustration... otherwise the Surface 4 is great..

    Sent from mTalk
     

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