Simplo defective SP3 battery making the news...

Discussion in 'Microsoft Surface Pro 3' started by spinachpie, Jul 20, 2016.

  1. spinachpie

    spinachpie Member

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  2. OppfinnarJocke

    OppfinnarJocke New Member

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    Thanks for posting this. I have been complaining about short battery life of my SP3 for a year now, in this forum, on MS forums, even called MS, but so far I have received no useful response. Turns out that I have indeed the Simplo batteries, which probably explains everything...
     
  3. jnjroach

    jnjroach Administrator Staff Member

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    Update from the Surface Support Team on the Battery Issue for the SP3:

    Surface Pro 3 battery degradation

    "Hello everyone,

    Thanks for your patience as we’ve worked though the details here. We can now confirm that this Surface Pro 3 battery capacity question is not a hardware issue, but one that can be addressed with a software update. Our team has been working on, and is now testing, an update that will address this. We’ll publish the update as soon as it has passed our quality assurance process. For now, you should not consider replacing your device as an update is pending.

    Thanks again for your input on this. We appreciate it and we’ll share more when the update is ready.

    Greg"
     
  4. jnjroach

    jnjroach Administrator Staff Member

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