Hi, So I finally picked up a SP3 i7 model. So far I have been rather pleased, except for the fact that I cannot get Windows Update to work for the life of me. It sits at "Checking for updates" for several minutes before finally erroring out, stating that Windows Update could not search for new updates. I was able to load the O/S updates via Power Shell using this method, however that does not seem to locate the firmware updates. The only thing left of that I can think of to try is to do a factory reset...but I'd rather not start all over again if possible. Does anyone have any ideas? Thank you for your time!