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Magnetic Charger Falls Out Too Easily


New Member
I received my Surface Pro 4 a few weeks ago and overall I like it. However I can't stand that the magnetic charger falls out if I move the laptop even slightly. I've thought about using duck tape to tape the magnetic charger directly to the laptop, but that doesn't seem like a good fix. Does anyone have any suggestions? I dislike the charger so much that I'm somewhat regretting purchasing the laptop.

Thanks for the suggestions.


Staff member
It is strange that your magnetic charger falls out. I'm sure that is very annoying. Are you using an OEM charger? My China-made Surface Book charger has a weak magnetic connection, also. My more expensive Microsoft branded charger works fine.


Super Moderator
Staff member
a quick test with a piece of magnetic metal shows there are magnets at both ends of the charger cable connector and the Surface connector. I tested with a nail I had lying nearby, the nail itself is not magnetized. be careful not to contact electrical pins on either connector.

I'd confirm that your Surface and Charger Cable connectors have magnets at both ends in case somehow they came lose inside the Surface and moved away or never made it in during manufacture.

It might be possible to shape a piece of magnetic metal to the back of the cable connector which would potentially provide better hold. Do not wrap metal around the end of the connector completely as that would interfere with the contacts mating when it comes together. I'm thinking something no more than half the arc on the back edge of the cable connector might do the job. be sure to test it first before affixing it, perhaps thin double-stick tape would do. This is an untested concept idea, no guarantees. Proceed at your own risk.