What's new

Picture Library / Camera roll corrupted

surfacenewb

New Member
Hi

This morning, I noticed that I can no longer open any pictures!!!!
Each picture is represented by a black box with the name of the file ( 1.jpg etc ) and it cannot be opened.
When I tried to delete it, it says that the picture is being used by another program or I am not the administrator

Even taking a screen shot ( windows button + vol down ) doesnt seem to take any picture....

Anyone have this problem??
 
OP
S

surfacenewb

New Member
Now the camera doesnt seem to work either.

After taking a picture, it says something went wrong while taking a picture...
 
OP
S

surfacenewb

New Member
I already tried rebooting

I actually did a system restore back to 3/30 ( there was a critical update ) and the problem is still there :(

What do you mean by a refresh?
 

ZachBui

Member
Those black images you say, are those viewable elsewhere if you transferred them. I would also back them up if possible.
Maybe you could try to uninstall/reinstall the camera app. I would also see if activating the admin account and see if the camera app still fails or not:
via commant prompt
net user administrator /active:yes


Other than these ideas, I'm not too sure what else you could do besides asking MS tech support perhaps
Could you also take a phone screenshot or if you have a camera layout around to post what the error looks like

 

Members online

Top