power

  1. T

    Issue with Automatic Power On After Power Loss

    I am using a Surface Pro as a Kiosk and have set the UEFI boot configuration - automatic power on after power loss setting to on. This seems to function as expected however when power is restored the device seems to automatically go into sleep or hibernation mode and cannot truly restore the...
  2. N

    USB-C and Power supply

    I am posing this for information for users of the Surface Pro 6 as I might be handy info for some users. I wanted to get a second power supply as there is nothing worse then accidentally leaving your single power supply behind, but I also wanted more ports and powered ports than the rather...
  3. D

    Touch screen dead and a power issue after March 2019 update

    After the "March 12, 2019—KB4489899 (OS Build 17763.379)" update on my one year old 15 inch Surface Book 2 the touch screen no longer works and the laptop will not completely power off. I worked thru removing the touch screen driver and letting Windows reinstall it but no joy. The touch...
  4. L

    Lose network connections when locked.

    Seems like no matter what power option I tweak, I always lose my network connections when I lock my tablet. I have an SP4 with a docking station. I use the ethernet port in the docking station as well as 2 USB ethernet dongles connected to a usb hub that is connected to the docking station. I...
  5. F

    SB2 low FPS during light gaming when connected to AC

    Hello everyone, I got a SB2 13.5 a few weeks back, I just wanted to use it for casual gaming (Rocket League mainly) but I'm having some issues that I know for sure are not normal. After a while I play (like 10 min) the FPS start to drop dramatically first to 30 than to 10. I checked the GPU...
  6. K

    Possible Hardware Issue? Acting like it's in "Sleep of Death" but isn't.

    Long story short, I was watching a YouTube video last night and wanted to skip back 30 seconds of the video, I frantically clicked on the video timeline causing it to skip to multiple times of the video and my SP4 froze. Everything was unresponsive, power button and volume buttons to and I...
  7. M

    External battery

    Hi, I looked for a similar thread but apparently this is the first one. I need to use my Surface at school when I can't use the original charger, so I thought that an external battery would be perfect. Anyway i found 1 battery for Surface on the Internet but I'm not really convinced it works. Do...
  8. K

    Solved Not Booting

    Last Sunday I got up from the couch and left my Surface Pro 3 - open, on the couch. As I was in the kitchen I saw the screen turn black and thought nothing of it. Once I came back to the tablet I hit a key on the keyboard to turn it back on. The screen remained black. I then hit the power...
  9. P

    CPU throttled without reason

    Hi guys, I have an Pro 4 i5/8gb/256gb and sometimes I have the problem, that my CPU was throttled down to ~0,87 GHz and don´t clock even higher. The problem is with and without power supply the same. The Surface isn´t hot, sometimes the problem is directly after booting. Energy saving mode is...
  10. I

    Surface Pro 4 i7 gaming performance

    So when I first bought my sp4 back early this year, I optimized it for gaming with a fan pointed at the heat sensor, cs disabled, high performance power plan, intel graphics drivers, and a slight undervoltage (-110mv worked best for me). Back then, there was a definite difference in games...
  11. M

    Sleep / Hibernate - Doesn't Wake

    Ok, So I've seen this, had this, on both SP3 and the 4. If I use Hibernate some times (not all, but a lot) the system wont wake properly and I have to hold the power button down for 30+ seconds to reboot. What I see is "Surface" on the screen without the circle below it. If I see the circle...
  12. C

    Hibernation Issue - after resetting

    I've a Surface 3 4GB model - bought in Oct so always windows 10. I HAD an annoying issue where it sometimes gave me a blank screen when I tried to wake it from sleep and I would have to hold down power button to get it restart to access the machine. To resolve the original problem I...
  13. O

    Worst battery powered device ever, my SP3...

    The Surface Pro 3 is by far the worst battery powered computing device that I have ever had. Every time that I pick it up, the battery is depleted and it needs to be charged. It doesn't matter if the SP3 has just been laying around doing nothing since last it was charged, the battery is empty...
  14. P

    Dell P2715Q - Flashes "Entering Power Save Mode" every 35 sec. while SP3 is sleeping

    Configuration: Windows 10 (10586.104, current on all updates), Surface Pro 3, mDP --> DP cable on Dell P2715Q As soon as the Surface goes to sleep (OR the OS turns the monitor off after X minutes), the P2715Q says "Entering power save mode"...and then does...and then 35 seconds later turns back...
  15. K

    Surface Pro1 battery problem

    Hi guys, I bought a MS SPro1 recently, with a power cover, but to be honest the battery life of the power cover is far from my expectations, it last less than 2 hours with 25% light and power saver mode (win 10). The CPU is no on high usage, I usually pin it to the front and sometimes it hits...
  16. No_ax_to_grind

    PowerTraveller MiniGorilla

    Have a 1.2m power charger adapter cable cord I bought previously for my SP3. Having looked at external power supplies (size, weight, mAh), was thinking of getting a PowerTraveler MiniGorilla (Weight 265g,Dimensions 150 x 83 x 14mm). Anybody else running their SP Pro 3 or 4 on an external...
  17. G

    Battery drain while connected to power?

    Hi, I noticed, that my SP3 looses some percent of battery when it is under heavy load although it's connected to power all the time, examply some time of gaming. I start at 'Charged (100%)' and when I return to the desktop after maybe one hour, the battery-symbol says 'Charging (95%)'. Is...
  18. G

    Plugged In, Keyboard Battery at 0%, and Not Charging

    After traveling this weekend with the new SB and running down the battery a bit on purpose, the keyboard battery will no longer charge. I tried the firmware update today as well and it didn't help. I've been through all of the possible "processes" that I've found online to resolve this issue...
  19. jefhart

    SP2 won't power off

    I've been running 10 since it came out and haven't had any issues so far. But I'm not sure whether this is a problem with 10 or the unit itself. I use my Surface at home and work. Generally I take it home, throw it in the dock, then in the morning power it down and take it out of the dock...
  20. J

    High temperature of battery when connected to power

    Hi! Since I installed windows 10, the temperature of the magnetic connector at my SP3 is really high when it's on power! Do I need to change any configuration? Thanks! Please... anyone...

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