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Surface Book Screen Shots are Black

Laura S.

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I have a new Surface Book and have read a dozen "how to" articles on taking screen shots. Unbelievably, nothing seems to work and the only "success" I have is Windows+Screenshot or Power button + volume up button which saves a completely black image under Pictures -> Screenshots. It's literally just a black square.

This is driving me crazy. Any ideas?
 

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Mikey94025

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