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surface book

  1. D

    Surface Book 2's - Keyboard lights are active but blank screen.

    This has been an ongoing issue for our Surface Book 2's for the past few years. There isn't really one specific pattern I can pinpoint but here and there say if a user is working on their laptop, closes it up to bring to a meeting and goes to open it, sometimes the keyboard lights will still be...
  2. dfloresgonz

    Surface book 1 and ultrawide 34' curved monitor POSSIBLE?

    Hello friends I'm planning on buying a 34 inch Ultrawide 3440x1440 Curved Samsung monitor, I want to know if my surface will keep up with this monitor, resolution wise. I'm not into gaming just working with a lot of windows I'm a programmer. Thanks in advance.
  3. S

    Surface Book battery problems

    My Surface Book is three years old, and still about the most powerful and capable machine I see wherever I go, so the fact that it started to get terrible battery service was a huge bummer. It started in the Summer of '19, but probably had been creeping into the scene for a while. Going back to...
  4. S

    The Surface Book 1 and 2 attachable kickstand I was looking for

    Hello Surface Community, When I first purchased the Surface Book 1 for school back in 2016 I loved the idea of the detachable screen. After using the product for a while, I noticed that I couldn't use the laptop as I wanted. When I flipped the screen around I was annoyed with how much the...
  5. J

    Book 2 USB-C Port - Not Ready for Prime Time?

    Hello Everyone, FYI - I've crossposted this in Reddit - Surface Book 2 and USB-C - Not Ready for Prime Time : Surface Back story: I purchased a Book 1 in 2017 and ended up replacing it three times (via Microsoft Extended warranty). Third time I paid the $600 and "upgraded" to the Book 2. I'm...
  6. M

    Surface Book 2 changed windows boot logo small issue

    I have a surface book 2 and I recently attempted to change the windows boot logo to the Jordan symbol. In order to do that I had to go to the UEFI settings and disable secure boot and save the logo i wanted to use using the HackerBGRT program by following some steps on youtube. So now when my...
  7. A

    Solved Surface Book volume

    Another really weird thing happening with my laptop - the volume sometimes goes down to zero by itself without me touching it, almost like it is possessed! Also the volume down button on the screen itself doesn't work at all! Tried updating the drivers but no joy at all. Can anybody please help?
  8. A

    Solved Specific touchpad issue

    Hi guys, I've read up on loads of threads about the touchpad issues on the surface book but no matter what I try I can't solve the problem! It's a really weird case where everytime I move my laptop or adjust the screen, the keyboard and touchpad freeze completely and I have to reboot! I've also...
  9. T

    Questions regarding hardware support

    Hi all I have some questions regarding sending a Surface Book to the Microsoft Hardware support. The Keyboard part got damaged when something fell on it and caused a dent. I tried to find out whether I can only send that one part to the support shop or whether it is always necessary to send the...
  10. S

    Surface Book will not charge, is there a Singapore service centre?

    So I received a hand-me-down Surface Book 1, but it has the following condition: the battery of both the keyboard and the tablet will not charge. It says for both batteries: 0% and not charging. I have tried absolutely everything I found online, including deleting drivers, removing keyboard from...
  11. B

    Folio for Surface Book Tablet

    Ever since Tablets came out, I've been looking for a Folio that will accommodate the Tablet as if it were a paper notepad and would hold the stylus as it would hold a regular pen. The idea is I disconnect my tablet portion of my Surface Book and insert it into the folio to take to a meeting and...
  12. hittka

    Can't Connect to Internet

    Hello all, I'm trying to use the internet while using a USB desktop, but the internet just won't work. I'm not connected to Wifi, I'm using an ethernet cable. My surface book keyboard and touchpad also don't work while on this USB desktop, I had to plug in USB keyboard/mouse, so I'm guessing...
  13. C

    Surface Book mini-DP to external monitor not working

    Hello dear community, it is the first time that I ask a question in a forum like this because normally I can find all the answers to my questions on google or forums like this but not with my current problem. My setup: Surface Book (manufacturer number: CR7-00014) Surface Docking Station (man...
  14. J

    Surface Book/i5/256gb/dGPU Video editing issues

    Hey there, I got a question regarding the video editing abilities of the Surface Book (1st) and your help would be much appreciated. I wanted to edit a little video (1080p, 60 fps, captured on iPhone) for some friends of mine, which means that i unfortunately don't own any video editing...
  15. F

    Surface Pen 2017 issue after update

    Hi all! I have a 2015 Surface Book base model, 128gb SSD w/ integrated graphics. Updated Windows 10 on Oct 31 2017 to what I assume is the latest update, 16299.19. Since this update, I'm having a strange issue with my Surface Pen 2017 model. When I use PaintTool SAI ver. 2 build 8.20, the...
  16. M

    Microsoft Launches Shocktober Halloween Promotion With Discounted Games, Apps and Entertainment

    Microsoft has today announced the launch of its Shocktober Halloween promotion via the Windows Blog. The “collection of terrifying games, chilling entertainment and haunting apps on your Windows 10 PC” includes some great deals for Windows 10 PC content. First off we have Resident Evil 7...
  17. M

    Intel Showcases Black Surface Book During 8th Generation Core Processor Launch

    The Verge reports that Intel has teased a new, very smart looking black Surface Book during the launch of its 8th-generation core processors this week. The mysterious Surface Book was first noticed by eagle-eyed MSPoweruser in a promotional video released by Intel to showcase the new processors...
  18. S

    Surface pen isn't working with Chrome

    This started a couple months ago if I remember correctly. All of a sudden, my Surface pen stopped playing nicely with Chrome. I can navigate between tabs and scroll, but if I try to hit a link with my pen, nothing happens. I can navigate just fine with my trackpad, but there are some things I...
  19. L

    Surface Book Screen Shots are Black

    I have a new Surface Book and have read a dozen "how to" articles on taking screen shots. Unbelievably, nothing seems to work and the only "success" I have is Windows+Screenshot or Power button + volume up button which saves a completely black image under Pictures -> Screenshots. It's literally...
  20. S

    Clicking sound when opening lid of my Surface Book Performance Base

    I have a Surface Book with Performance Base, i7, 1TB. When I open the lid of my Surface Book, there is a loud clicking sound, immediately when the lid comes to a rest position. The sound appears to be coming from the hinge mechanism, inside the clipboard. I don't think the sound is that of the...