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bt mouse not connecting

ultra99

New Member
I have refreshed my pro and installed 8.1 via store. I'm trying to connect the sculpt comfort mouse but gives me error, tho it sees the mouse.
 

jnjroach

Administrator
Staff member
Have you applied all the Firmware Updates? I believe on had updated Wireless Drivers.... including Bluetooth.
 

jnjroach

Administrator
Staff member
Look in Device Manager and remove the device from there and remove all the drivers and then try to repair the device.
 

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